Washroom Hygiene Costs Melbourne: Quote Checklist

To compare commercial washroom hygiene costs in Melbourne, ask for an itemised quote covering each installed unit, its consumables and the service schedule. A per-unit price and a per-cubicle package are not interchangeable. Use your actual washroom layout and usage to compare the annual total.

Make an equipment schedule

List soap dispensers, hand-towel dispensers, air-freshener units, seat sanitisers and sanitary bins separately. Record the number of each, location and whether you own or rent it. Include accessibility and staff-only areas rather than counting cubicles alone.

Check the schedule against the physical units before requesting quotes. If equipment is being removed or replaced, ask when rental stops and whether removal or wall repairs cost extra.

Separate refills from service

Ask whether soap, towels, liners, batteries and other consumables are included, capped or charged by use. Specify who refills a unit between visits and how an empty or faulty unit is reported. Obtain the extra-callout charge and response arrangement in writing.

For a deep clean, request a separate scope describing the surfaces, tasks, access arrangements and exclusions. Do not treat a dispenser visit as equivalent to a washroom cleaning service.

Choose a schedule from actual use

Keep a short log of empty dispensers, stock use and servicing needs across ordinary and busy periods. Use that evidence to discuss frequency. A cheaper schedule is not useful if staff must repeatedly refill equipment or facilities run out of supplies.

Compare annual totals

For each unit, calculate the fixed service or rental charge over the quoted period, then add consumables charged separately and one-off installation costs. Record whether GST is included. If comparing a package, ask which equipment and visits it includes so nothing is counted twice.

Check the term before accepting

Review renewal, price changes, changes to unit numbers, removal costs and cancellation. Read the ACCC contract guidance if terms are unclear. Ask for a revised written schedule whenever equipment or service frequency changes.

Prepare your next step

• Discuss washroom hygiene services
• Discuss sanitary bin collection
• Check invoice line items