Bundle Waste
Review your waste contract, notice requirements, exit costs and replacement service before planning a change of provider.
Find the signed agreement and variations
Collect the current service schedule, terms, renewal notices and changes agreed later. Establish the exact end date, notice window, delivery method and recipient. Do not assume a universal 90-day notice period or use an example date as your deadline.
Get an exit-cost statement
Ask the provider to itemise proposed termination charges, equipment removal, final collections and account adjustments. Request the contractual basis and calculation. A formula published by another supplier does not determine your liability.
Obtain advice where rights are disputed
The ACCC contracts guidance explains unfair-contract-term protections and options for raising concerns. Whether a clause applies or is enforceable depends on the agreement and circumstances. Do not treat a service complaint as automatic permission to leave without a fee.
Prepare the operational transition
Confirm the new provider’s acceptance of your materials, equipment, collection dates and access. Coordinate incoming and outgoing containers so the site has suitable storage throughout. Identify who handles unresolved collections during the change.
Serve notice using the agreed method
Check the wording and proposed date before sending. Follow the contract’s delivery requirements and retain proof. Ask for written acknowledgement, equipment collection arrangements and a final account timeline.
Close the loop
Reconcile the final invoice with completed services, removed equipment and the agreed exit terms. Keep the account closure confirmation. Check the first new-provider invoice against the new agreement and record any service changes so the apparent saving is not overstated.
Related guides
Sources
Checked 18 September 2026. The checklists are practical recommendations; no market-price dataset or customer saving is claimed.
- Australian Competition and Consumer Commission — Contracts. Unfair contract terms; Next steps if there is a problem with a contract.