The ongoing service should be defined in your written engagement with Bundle Waste. Ask which tasks continue after setup, who performs them and whether any separate charge applies.
Information to gather
- List the tasks you want: invoice checks, collection issues, contract dates or reporting.
- Agree the review frequency and who receives unresolved issues.
- Confirm cancellation terms and what support continues during a provider change.
What to check before deciding
Keep your collection agreement and broker engagement together. A broad promise of ongoing management is less useful than named responsibilities, deliverables and a clear contact route.
Only a court can finally determine whether a contract term is unfair. See ACCC - Contracts.
Related resources
Ask about your site
Send your site details and collection requirements to discuss the available options and written terms.
Sources
- ACCC - Contracts. Unfair contract terms; How decisions are made. Checked 18 September 2026; confirm current guidance before acting.
Bundle Waste