Bundle Waste
Review additional waste charges against the contract, service records and calculation basis before deciding whether a fee is incorrect.
Separate the statutory levy from a supplier fee
A charge called an environmental fee is not automatically identical to a government landfill levy. Ask the provider to explain what it covers and how it is calculated. EPA Victoria publishes statutory rates on its waste levy page; these are not complete collection prices.
Check fuel and administration charges
Find the agreed percentage, base amount and review formula for any fuel surcharge. Recalculate it using the items the contract specifies. For administration or invoice charges, check the agreement and any later variation rather than assuming the fee is either standard or unlawful.
Reconcile bins and rental
Compare the equipment schedule with what is physically on site. Check dates for delivery, replacement and removal and whether you own or rent each container. Ask for a correction when the records show an actual mismatch.
Investigate contamination and weight charges
Request the date, affected container, relevant acceptance rule and available evidence. For a weight charge, ask which measured quantity or agreed estimation method was used. Check the charge against the written allowance and rate.
Review price changes
Compare the previous and current rate with the contract’s adjustment mechanism and notices. Keep government charge changes separate from supplier price reviews. Do not infer double charging merely because two different adjustment mechanisms exist.
Raise a specific query
Send the invoice number, line item, calculation and supporting record. Ask for an explanation or credit for the identified difference. Keep disputed and undisputed amounts distinct and obtain appropriate advice before withholding payment or ending a contract.
Related guides
Sources
Checked 18 September 2026. The checklists are practical recommendations; no market-price dataset or customer saving is claimed.
- EPA Victoria — Waste levy. Table 1: 1 July 2026 to 30 June 2027; Table 3 priority waste.
