Most waste contracts are lost at two moments: the annual price-increase letter and the auto-renewal window nobody diarised. These guides give the procedure for each major provider from their published customer terms, a notice template you can send today, and the steps that avoid a service gap. The clear-out guides cover the one-off job at the end of a lease.
Guides in this section
Also see: NSW FOGO Mandate · Costs by City · Sanitary Bins · Pallets · Disposal Guides · State Rules and Levies · Calculators · All of Australia
Frequently asked questions
How much notice do I have to give my waste provider?
It depends on the agreement. Published commercial terms commonly require written notice inside a window before the term ends, and silence rolls the contract over. Each provider guide quotes the clause we found or says where the provider does not publish one.
Can I cancel because of a price increase?
Sometimes. Whether an increase is a valid exit trigger depends on the clause it relies on and on consumer law protections for small business contracts. The price-increase guide sets out what to check and links our contract-exit guide.
Will I be charged for the bins when I cancel?
Bin rental clawbacks, removal fees and early-termination charges are the common ones. The guides list what to look for in the final invoice.
How do I switch without missing a collection?
Line the new provider's first collection up before the old provider's last one, and confirm bin swap dates in writing. We manage this hand-over as part of the switch.
Do you handle the cancellation for us?
Yes. Once you engage us we send the notice, deal with the provider's retention offer, and run the replacement quotes.
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